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Claims & storm help — Florida Gulf Coast

When something happens, start with safety — then call your Asshield™ market line. We help coordinate with your carrier; we are not a substitute for emergency services.

Call FL (850) 684-0164 Text FL Call KY (859) 368-0162 Text KY Online quote (secondary)

Español disponible — llame a la línea de Florida: (850) 684-0164.

Emergencies: call 911 first. Asshield™ helps with insurance coordination after you and your household are safe.

Report a claim

Tell us what happened

Send us the details and an Asshield agent will follow up to help you open and track the claim with your insurance company. This form does not open a claim with your carrier. For the fastest start, also call your carrier’s claims line below.

Thanks — your claim report is in.

An Asshield agent will follow up, usually within one business day. Emergencies: call 911. To open your claim right away, call your carrier’s claims line in the carrier list below.

Your contact info
Your policy
The loss
Is the home livable?

One image, up to 7 MB. Your agent can collect more photos later.

Follow-up
Carrier claim contacts

Call your carrier’s claims line

Numbers and links come from each carrier’s official website (checked Oct 8, 2026). Tap a number to call, or use the carrier’s online claim link.

Before you call

What to have ready

A short checklist speeds up carrier intake. Grab what you can — we can still help if something is missing.

  • Policy number and carrier name (app or declarations page)
  • Date, time, and short description of what happened
  • Photos or video of damage (exterior and interior when safe)
  • Police or fire report number, if one was filed
  • Carrier mobile app login, if you already use it
  • Contractor or mitigation invoices, if repairs have started

After a claim: several claims can lead to a non-renewal. If that happens in Kentucky, see car insurance with multiple claims or accidents.

Gulf Coast season

Storm season tips

Practical steps — not legal or engineering advice. Follow local emergency management guidance.

  1. Know your deductible (including hurricane/wind if it applies) before peak season.
  2. Photograph your property in good condition each year — inventory helps after a loss.
  3. Secure outdoor items and review evacuation routes when watches or warnings are issued.
  4. After a storm, prioritize life safety; then document damage before major cleanup when it is safe.
  5. Call Asshield™ FL at (850) 684-0164 so we can help you open or track a claim with your carrier.

Asshield™ is an independent agency. We help coordinate with carriers; claim decisions and payments are made by the insurance company under your policy.

Featured on WKYT: What to do before severe weather damages your home (April 1, 2025) and What to do before and after potential storms hit (September 26, 2024). More news

Need coverage before the next season?

Review auto, home, condo, and specialty options with Asshield™ — Florida and Kentucky lines are separate.

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